To: Ron and Spencer Chambers
Re: Flood Damage Repair
Gentleman, I am personally writing this letter of recommendation email on your behalf because of the amazing work your company provided my family and I during a very difficult time. This was the first time in my 20 years of having rental and homeowners insurance that I have ever had to submit a claim due to flood damage. My wife and I did not know what to expect and how we were going to be assured our house would be back to pristine condition after the catastrophe. Thank goodness my neighbor referred me to Chambers Construction. Your quick response, professionalism and attention to detail was amazing to watch in action. Ron you went into immediate action coming out to my house the next day to access the damage. You reassured me the damages could be fixed and more importantly since it was a septic hazardous flood my family would be safe. Let me say you were both men of action and transparency.
Throughout the 2 1/2 month repair I always felt in good hands as the insurance needs were taken care of and constant communication of the remodel progress was worked out between you gentleman and the adjuster. Spencer you were amazing in this process making sure i was protected as the homeowner. You were also very flexible in dealing with the insurance check process which had a enormous amount of steps involved in the reimbursement process. None of this slowed down work as you worked feverishly to ensure my house remodel was on schedule as promised. What I really appreciated was the quality of work, quality of workers that were in our house and the attention to detail to ensure we were 300% happy with the final product. You both were always available if we had questions and always responded quickly to any questions. That is rare to find in business anymore and that is what I appreciated the most. Not only did you do phenomenal work but the amount of care and compassion that was put in the work left me reassured we were always in good hands. The little things like checking on us after the work was done and making sure every little paint repair was to my satisfaction who does that anymore in business. Well the simple answer is Chambers Construction does!
In conclusion, Ron and Spencer please feel free to use me as a reference because I would not hesitate to recommend you gentleman to family and friends. I never write reviews or do letters of recommendations that is just not me. However, in this case I had to let you know how impressed and appreciative I am to have been lucky enough to have have met you both. I feel I have a contractor for life if any needs arise in the future.